By Booking with Tasmania Double Hook Fishing Charters you (and your booking party) are agreeing to the below set of Terms and Conditions. Please ensure you read and understand these. If you have any queries or concerns, please call Logan on 0457138166 or Corey on 0447798238 prior to booking or email doublehookfishingcharters@gmail.com
Customer change of mind: Due to the nature of our business, at least 96 hours (4 days) notice is required if you are no longer able to attend your charter for an individual spot and 1 WEEK for a full private boat booking.
If you do not provide sufficient notice, payments received will be void UNLESS we are able to fill your spot. Cancellations due to change of mind/no longer able to attend made with more than the required notice will be issued credit vouchers for the full value of your booking or deposit.
Please note that all Book the Boat bookings are to be paid in full at the time of making the booking online.
Circumstances out of our control: If your charter is cancelled due to unsafe weather conditions you will be offered either an opportunity to reschedule your booking or be issued a credit voucher for the full value of your booking or deposit paid to use on any of our charters.
Double Hook Fishing Charters initiated cancellation: If we cancel your charter as we are unable to commit to your booking (i.e. the charter does not fill up its minimum required numbers, or on the rare occasion mechanical issues present), if rescheduling is not an option, we will issue you a credit voucher for the full value of your booking or deposit or refund you in full to your original payment method.
Please note that the nature of our business relies heavily on the weather, while we strive to get our customers out, we must make decisions first and foremost with safety at the forefront of every decision we make.
A safety brief is given on board before departure. if you do not understand any aspect of the Safety Brief or do not feel comfortable to proceed with the charter you must inform your Skipper. Safety is of the utmost importance and an understanding of safety procedures and behaviours is paramount.
The crew at Double Hook Fishing Charters want to provide a safe and enjoyable fishing experience for our customers. However, due to the nature of a fishing charter please be mindful that there is a remote risk of injury or even the more extreme.
Please understand and appreciate the dangers involved and once aboard the vessel the customer must assume and accept all these risks.
Customer Behaviour: – It is required that all customers behave in a safe and respectful manner to all staff, other customers and our property. – If we find that there has been loss or damage to our equipment or vessel due to negligence or unruly behaviour then the customer will be liable for replacement or repair of the item (funds will be taken from the credit card that is held for security). – The Skipper reserves the right to cancel a trip and payment forfeited if unruly or unsafe behaviour is displayed.
Global Positioning System: All GPS/phone apps are strictly always banned from the boat and WILL result in instant termination of the charter. All monies paid towards the charter will be forfeited.